Rental Beast
Universal Brand Standards
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Welcome to the
Rental Beast
Universal
Style Guide &
Brand Standards

Introduction

This is our company's style guide and brand standards. It helps us write and present clear and consistent content across teams and channels. Please use it as a reference when you’re creating materials for Rental Beast.

This guide goes beyond basic grammar and style points—it contains strategic and tactical direction to aid in conveying our brand's voice and our brand's overall look and feel. It also provides guidance to the "voice" of Rental Beast, the empathetic tone we employ, and the words and terms we should or shouldn't use.

We’ve divided the guide by topic based on the types of content we publish, so you can reference it as needed or browse in order. The entire guide is searchable, so you can easily go straight to the item you’re looking for.

This guide has two distinct sections: Design Elements and Brand. Design Elements covers guidelines for our logo, color palette, and typography. The Brand section covers our universal voice, audience, products, and grammar and mechanics.

Color Palette

An important part of establishing a brand is creating a color palette and using it consistently. Rental Beast's color palette is our way of creating a vibrant visual experience with our target audience.

Colors are broken down differently depending on if it's for the web (RGB) or for print (CMYK).

For Web

RGB color is most often used for web and computer monitor color.  It has three channels (red, green, and blue) to create a wide assortment of colors on the screen.  Below are the values of our color palette for RGB.

In addition, we have included the Hex code for each color on our color palette. The color hex code is a hexadecimal way to represent a color in RGB format by combining three values - the amounts of red, green and blue in a particular shade of color.

These color hex codes have been an integral part of HTML for web design, and remain a key way of representing colro formats digitally.

R: 32
G: 69
B: 11
Hex: 20456f
R: 237
G: 237
B: 68
Hex: ed4444
R: 148
G: 202
B: 46
Hex: 94ca2e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 91
G: 97
B: 110
Hex: 5b616e
R: 55
G: 59
B: 68
Hex: 373b44
R: 239
G: 243
B: 246
Hex: eff3f6
R: 32
G: 69
B: 11
Hex: 20456f
R: 237
G: 237
B: 68
Hex: ed4444
R: 148
G: 202
B: 46
Hex: 94ca2e
R: 225
G: 224
B: 110
Hex: e1e06e
R: 96
G: 150
B: 205
Hex: 6096cd
R: 91
G: 97
B: 110
Hex: 5b616e
R: 55
G: 59
B: 68
Hex: 373b44
R: 239
G: 243
B: 246
Hex: eff3f6
R: 69
G: 175
B: 250
Hex: 45affa

For Print

The print process consists of a four color process.  These four colors are Cyan, Magenta, Yellow and Black.  A printing press uses dots of ink to make the image from these four colors.  Below are the values of our color palette for CMYK.

In addition, the Pantone colors have been provided for print. Pantone colors are hugely important for color consistency. They allow designers to color match specific colors when they have designs that are beginning to enter the production stage - no matter what equipment is being used to produce the design. The Pantone Matching System, or PMS, can be found below.

C: 96
M: 77
Y: 32
K: 18
PMS: 7694C
C: 16
M: 93
Y: 100
K: 6
PMS: 7626C
C: 47
M: 0
Y: 100
K: 0
PMS: 368 C
C: 14
M: 3
Y: 71
K: 0
PMS: 585 C
R: 32
G: 69
B: 11
Hex: 20456f
R: 237
G: 237
B: 68
Hex: ed4444
R: 148
G: 202
B: 46
Hex: 94ca2e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 91
G: 97
B: 110
Hex: 5b616e
R: 55
G: 59
B: 68
Hex: 373b44
R: 239
G: 243
B: 246
Hex: eff3f6
R: 32
G: 69
B: 11
Hex: 20456f
R: 237
G: 237
B: 68
Hex: ed4444
R: 148
G: 202
B: 46
Hex: 94ca2e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 91
G: 97
B: 110
Hex: 5b616e
R: 55
G: 59
B: 68
Hex: 373b44
R: 239
G: 243
B: 246
Hex: eff3f6
R: 32
G: 69
B: 11
Hex: 20456f
R: 237
G: 237
B: 68
Hex: ed4444
R: 148
G: 202
B: 46
Hex: 94ca2e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 91
G: 97
B: 110
Hex: 5b616e
R: 55
G: 59
B: 68
Hex: 373b44
R: 239
G: 243
B: 246
Hex: eff3f6
R: 32
G: 69
B: 11
Hex: 20456f
R: 237
G: 237
B: 68
Hex: ed4444
R: 148
G: 202
B: 46
Hex: 94ca2e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 96
G: 150
B: 205
Hex: e1e06e
R: 91
G: 97
B: 110
Hex: 5b616e
R: 55
G: 59
B: 68
Hex: 373b44
R: 239
G: 243
B: 246
Hex: eff3f6
C: 78
M: 53
Y: 23
K: 3
PMS: 653 C
C: 67
M: 56
Y: 43
K: 18
PMS: 431 C
C: 75
M: 66
Y: 53
K: 46
PMS: 432 C
C: 5
M: 2
Y: 2
K: 0
PMS: 663C
C: 60
M: 19
Y: 0
K: 0
C: 96
M: 77
Y: 32
K: 18
PMS: 7694 C
C: 16
M: 93
Y:100
K: 6
PMS: 7626 C
C: 47
M: 0
Y: 100
K: 0
PMS: 368 C
C: 14
M: 3
Y: 71
K: 0
PMS: 585 C
C: 78
M: 53
Y: 23
K: 3
PMS: 653 C
C: 67
M: 56
Y: 43
K: 18
PMS: 431 C
C: 75
M: 66
Y: 53
K: 46
PMS: 432 C
C: 5
M: 2
Y: 2
K: 0
PMS: 663 C

Typography

Another crucial element of the Rental Beast brand is our font family - Merriweather and Lato. Only these fonts should be used for Rental Beast communication materials. Using other fonts should be restricted, as they will hinder brand recognition.

In Rental Beast communication materials all title should appear as Merriweather Bold and all secondary text should appear as Lato Regular.

Both Merriweather and Lato font families can be downloaded for free from Google Fonts following the hyperlinked text.

When referring to our logo signature, the font used next to the beast is Din Next LT Pro Condensed for the 'Rental' and Din Next LT Pro Bold for the 'Beast'.

Typography Hierarchy

When using headers for a website refer to the typography hierarchy of headers below.
Heading H1
- 48px Merriweather
Heading H2
- 36px Merriweather
Heading H3
- 28px Lato
Heading H3
- 18px Lato
Heading H3
- 16px Lato
Heading H3
- 14px Lato
Typographical Hierarchy - Body Copy
Paragraph Default - 22px Lato
Paragraph Large - 28px Lato

Universal Voice

Empathy is key to maintaining a unified voice with audience-level exceptions. Picture a helpful next-door neighbor - kind, approachable, and agreeable. 

You and everyone in the neighborhood know if you have a question about fixing a leaky pipe, or on what day the bulk trash is picked up, they are the one to ask. They will give you a straightforward and easy to understand answer, then be on their way. In our case, the leaky pipe is the rental market. The neighbor is Rental Beast.

We Are
We Are Not
Friendly
Overly-Familiar
Knowledgeable
Pushy
Coversational
Forced Cool
Empathetic
Dismissive

Audience

Our company is unique in that we serve multiple audiences, namely everyone who engages with the rental marketplace.

These multiple audiences break down into four categories.

Multiple Listing Services (MLSs), including both MLSs and Realtor® Associations
Agents
Private Owners & Managers
Renters


We speak with a unified, empathetic voice as the Source of Truth in our space, yet we acknowledge the unique/specific needs and terms of our audiences.

Agents

What they do
Manage sales and rental transactions
What they care about
Commissions
Perception of rentals
Ranges from no awareness -> necessary evil -> essential to my business
Brand awareness
Awareness exists if a partner of Realtor® Association or Realtor® Association-Owned MLS.
Agent

PO (Person) / MC (Business)

What they do
Private Owner
Mom and Pop Landlord who usually own and manage a single rental property and almost never own more than 4 properties
What they care about
Filling vacancies fast and Rental Roll
Perception of renters
Essential to their financial well-being
Brand awareness
Zero; the vast majority of POs know nothing of the brand

Management Company

What they do
Sophisticated businesses with established tech systems. Small, local >250 Doors. Regional/National 251 - 10k+ doors.
What they care about
Exposure, expanding the visibility of their available properties as much as possible.
Perception of renters
Essential to their financial well-being
Brand awareness
Management Company
Very likely they’ve never heard of us.

MLS

What they do
Database of homes that is managed by MLS employees and representatives from parent real estate associations. MLS employees are the internal champions.
What they care about
Compliance and providing value to subscribers. Being the center of excellence for housing data in their area.
Perception of renters
Increasingly shifting to care more about them to better provide for their subscribers during changing market conditions.
Brand awareness
They all know us.
Multiple Listing Service

Renter

What they do
50% of consumers who rent. We don’t see them as not able to buy a home, they’re just not yet ready to buy a home. They are potential, eventual homebuyers. Millennial are 40% of homebuyers and 65% or all renters.
What they care about
Flexibility and the ability to find attractive, affordable housing.
Perception of renters
Their means to have shelter, increasingly unaffordable, more of a product of their past than their future.
Brand awareness
Very likely they’ve never heard of us.
Renter

Products

What it is
In App Identifier
Consumer-Facing Term
Acronym
Rental Beast Gateway
Our solution for MLS subscribers
(MLS Name) Powered by Rental Beast
RBG
Rental Beast Pro
Premium paid subscription
Pro
RRP
Apply Now by Rental Beast
Tenant screening
Rental Beast Apply Now
AN
Rental Beast University
Our comprehensive online learning management utility
Rental Beast University
RBU

Grammar & Mechanics

Write for all readers
Some people will read every word you write. Others will just skim. Help everyone read better by grouping related ideas together and using descriptive headers and subheaders.

Focus on your message
Create a hierarchy of information. Lead with the main point or the most important content, in sentences, paragraphs, sections, and pages.

Be concise
Use short words and sentences. Avoid unnecessary modifiers.

Be specific. Avoid vague language. Cut the fluff. Be consistent. Stick to the copy patterns and style points outlined in this guide.

Avoid Acronyms
Spell it out for the first time you mention it, even when you know your audience will know what you mean. If you are using the acronym MLS, first use Multiple Listing Service (MLS). There are a few internal acronyms that should not be used publicly. RB should be Rental Beast. Our full name is our brand.

Active voice
Use active voice. Avoid passive voice.

In active voice, the subject of the sentence does the action. In passive voice, the subject of the sentence has the action done to it.

Words like “was” and “by” may indicate that you’re writing in passive voice. Scan for these words and rework sentences where they appear.

One exception is when you want to specifically emphasize the action over the subject. In some cases, this is fine.

Numbers
Spell out Number when it begins a sentence. Certain consistent exceptions include the use of Billions and Millions. We spell these out to amplify the impact.

Dates
Generally, spell out the day of the week and the month. Abbreviate only if space is an issue in the app.

Money
When writing about US currency, use the dollar sign before the amount. Include a decimal and number of cents if more than 0.

Telephone Numbers
Use parentheses around area code, space, then a dash between 3 digit and 4 digit portions. This format is recognized by all operating systems and applications.
(555) 555-1212

Bullet Utilization
The initial word of a bullet is capitalized. If a bullet begins with a number, spell out. Bullets should never end with a period.

URLs
We do not lead rentalbeast.com with “www” in any instance. We do not capitalize any letters within the URL.
Example: rentalbeast.com/mls

Name Use
Rental Beast is the company, not the product. It is not a SaaS platform, it is a company with a SaaS platform.

Refer to the company as Rental Beast. Rental Beast, Inc. is only used when writing legal documents. Refer to Rental Beast as “we” not “it”.

Copyright and trademarks
Copyright is a bundle of exclusive legal rights that vary depending on the type of work. A copyright owner can grant some or all of those rights to others through a license. This section will lay out our approach to copyrights, trademarks, and Creative Commons licenses.
Copyright protection applies to any original works that are fixed in a tangible medium. This includes works like drawings, recordings of a song, short stories, or paintings, but not something like a garden, since it will grow and change by nature. Copyright does not cover facts, ideas, names, or characters.

Copyright law applies to nearly every piece of content we create at Rental Beast, from our website to our blog posts to the gifts we make for our users. We display proper—and prominent—copyright notice on our website site and any other content we produce.

At minimum, these copyright notices read, “© [YEAR] Rental Beast.”

At the bottom of every page of our website, we also include a longer notice to make it clear that all rights are reserved and our marks are registered: “© 2001-2015 Rental Beast® All Rights Reserved.”

Word List

  • add-on (noun, adjective), add on (verb)
  • best seller (noun), best-selling (adjective)
  • beta
  • brick-and-mortar
  • checkbox
  • coworker
  • click-through rate (CTR)
  • cost per click
  • drop-down (noun, adjective), drop down (verb)
  • e-commerce (the industry)
  • ePub
  • email (never hyphenate, never capitalize unless it begins a sentence
  • From name
  • Reply-to name
  • Subject line
  • Cc, Bcc
  • emoji (singular and plural)
  • front end (noun), front-end (adjective)
  • geolocation
  • hashtag
  • homebuyer
  • homepage
  • integrate
  • internet (never capitalize unless it begins a sentence
  • login (noun, adjective), log in (verb)
  • Like (the social media activity)
  • multichannel
  • nonprofit
  • OK
  • omnichannel (use sparingly)
  • online (never capitalize unless it begins a sentence
  • opt-in (noun, adjective), opt in (verb)
  • pay-per-click (PPC)
  • pop-up (noun,adjective), pop up (verb)
  • product-market fit
  • signup (noun, adjective), sign up (verb)
  • sync
  • third party (noun), third-party (adjective)
  • tweet, retweet
  • username
  • URL
  • WiFi
  • Real Time (noun)
  • Real-time (adj)
  • Homebuyers
  • back end (noun), back-end (adjective)
  • double-click
  • website
  • pre-sale
  • To name

AP Style Guide


Written content will follow the AP Stylebook, also known as The Associated Press Stylebook and Briefing on Media Law. This guide will determine our use of grammar and punctuation, including rules of usage and styles for capitalization, abbreviation, spelling, and numerals.


One major example of the AP Style is the Oxford Comma. The Oxford (or serial) comma is the final comma in a list of things. The Oxford comma should be used in accordance with AP style.

  • With Oxford comma: Rental Beast serves Agents, Private Owners, Management Companies, Tenants, and MLSs.
  • Without Oxford comma: Agents, Private Owners, Management Companies, Tenants and MLSs.

Icons

Icons are small visual representations that help us depict a variety of ideas, services, and technologies.   Icons express, actions, ideas or feelings.   Icons are simple and straight to the point, and communicate, in a universally recognizable way.  Effective icons show only the most minimal characteristics of an object or idea, and yet they are accurate and indisputable.  They are not open to interpretation.  The icons we use are clear and legible, just like our brand.

There are two types of icons: Standard Icons and Product Icons. Standard Icons are used for public facing web pages, marketing materials, presentations, infographics, and diagrams. Product Icons are an aspect of our products’s UI (user interface).

Standard icons show a single, simple concept and are used along with text or a label.  

For example, the icons used to share rental market data on miami.rentalbeast.com express a clear, identifiable concept paired with a title linking to data charts. Use standard icons to represent general technology concepts in marketing materials, presentations, web content, infographics, and diagrams.

Standard icons should be either in black (#000000) or Rental Beast blue (#20456F).  All standard icons use the same stroke weight and appear with transparent backgrounds.

Examples of standard icons:

Address
Email
Phone
Cost Effective
Data on the Go
Our Values
Go to Downloadable Icons page for full access to icons.

Product Icons, for the most part, serve the same purpose as our standard icons.  The main difference between the two is that product icons usually are much smaller than standard icons and are not accompanied by text or a label.  In most cases, product icons are even simpler than standard icons so that they can remain clear at very small sizes.

We use Google’s Material Icons (Filled) for all Product Icons. When using Product Icons within the user interface, each icon must be accompanied by an identifying text field that appears when moving the cursor over the icon.


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